Frequently asked questions

Your plans are delivered as instant-download PDF files. The moment your order is confirmed, a download link appears on your confirmation page and is emailed to you — no shipping, no waiting.

Every plan is a high-resolution PDF you can view on any device and print on standard letter or A4 paper. Files include measured drawings, a full cut list, a materials & hardware list, and step-by-step assembly instructions.

No. PDFs open in any web browser or free PDF reader (Adobe Acrobat, Preview on Mac, etc.). You don’t need CAD software or a subscription.

Yes — you get lifetime access. Log into your account any time to re-download plans you’ve purchased, plus any free updates we release for them.

Absolutely. Your purchase includes a personal & small-business license — build the item for yourself or to sell at markets and events. You may not, however, resell or redistribute the plan files themselves.

Most builds are beginner-to-intermediate friendly. Each plan lists the tools required and walks you through every step with labelled diagrams, so you can follow along even on your first project.

Because plans are instant digital downloads, all sales are generally final. That said, if a file is corrupted or you can’t access your download, contact us and we’ll make it right.

Of course. Head to our contact page and send us a message. We usually reply within one business day.